How do I order online?
All products in our e-shop are in stock and can be bought online. Select the “BUY NOW” button and you will be guided through the ordering process. You can easily remove or change products and quantities in your basket.
What is the usual delivery time?
Your order will reach you within 24 to 48 hours of dispatch. To find out more, see our delivery page.
How do I track my order?
Is delivery made in person?
The recipient must be present when the parcel is delivered. You can choose or change the delivery date by contacting our customer service.
Is online payment secure?
You can pay for your order by bank card on our secure payment platform.
How do I return or exchange an item?
Perishable goods cannot be returned or exchanged.
How is my personal data handled?
Pakoff Caviar is committed to protecting its clients’ privacy in a secure shopping environment. We will never share client data. For more information, please read our privacy policy.
How is Pakoff different from other caviar brands?
Pakoff brings you the wild taste of caviar: the most exquisite caviar in the world, produced sustainably with artisanal care, from farm to table. That is what sets us apart from other international brands.
As a market leader in sustainable practices and cruelty-free principles developed over decades of research, we can guarantee the unrivalled purity of our caviar, proudly free of chemicals. All our sturgeon are purebred, their DNA comes directly from their wild Caspian Sea ancestors, and our European farms reproduce their natural habitat as faithfully as possible: spring water, only freshly caught food and no crossbreeding. That is why our minimal-intervention approach lets you truly discover the wild taste of caviar.
If you would like to know more about our production process, please contact us at orders@pakoff.com.
