Frequently asked questions

Below are some answers to frequently asked questions. If you do not find the appropriate answer, do not hesitate to contact us.

All products in our e-shop are in stock and can be purchased online. Select the « BUY NOW » button. You will then be guided through the ordering process. You can easily remove or modify the products and quantities in your cart.

Your order will arrive within 24 to 48 hours of shipment. For more information, see our delivery page.

Your order will arrive within 24 to 48 hours of shipment. For more information, see our delivery page.

It is essential that the recipient of the package is present at the time of delivery. You can choose or change the best delivery date by contacting our customer service.

You can pay for your order on our secure payment platform by credit card.

Perishable goods cannot be returned or exchanged.

Pakoff Caviar is committed to protecting the privacy of its customers in a secure shopping environment. We will never share customer data. For more information, please read our privacy policy.

Pakoff brings you the wild taste of caviar. It is the most exquisite caviar in the world, produced sustainably with artisanal care and farm-to-table excellence. And that's what sets us apart from other international brands.

Because we are a market leader in sustainable practices and cruelty-free principles developed over decades of research, we can guarantee the unparalleled purity of our proudly chemical-free caviar. All our sturgeons are purebred, their DNA comes directly from their wild ancestors in the Caspian Sea, and our European farms replicate their natural habitat as closely as possible – spring water, only freshly caught food and no crossbreeding. That's why our minimal intervention approach truly allows you to discover the wild taste of caviar.

If you would like to learn more about our production process, please contact us via orders@pakoff.com.

Freshness guaranteed
All our caviars are shipped in specially refrigerated packaging
Express delivery in 24 hours
With UPS courier*
Free delivery
Free delivery to your home from €90 of purchase